By Phone
For your convenience, branch numbers listed below are routed to our local Contact Centre where a trained advisor is ready to assist. If you wish to speak with your local branch staff, they will be happy to direct your call. For hours of operation, please reference the directory below.
We’re making changes to some of our branch hours of operation!
- As of October 1, 2018 our Mayfair branch will have extended hours on Wednesdays and Thursdays and will no longer be open on Saturdays.
- As of October 1, 2018 our WestShore branch will no longer be open on Saturdays.
- As of October 19, 2018 our Salt Spring Island branch will no longer be open on Saturdays.
For full branch hours, see below.
Brentwood Bay
Brentwood Branch
Branch Manager: Dan Adair
Phone: 250-544-4041
Fax: 250-544-0656
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Chemainus
Chemainus Branch
Branch Manager: Kirsten Waller
Phone: 250-246-3273
Fax: 250-246-2959
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Chemainus Insurance
Insurance Manager: Michael Erichsen
Personal Insurance: 250-416-3965
Fax: 250-246-2959
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m. to 3:00 p.m.
Business Insurance: 866-796-7608
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Duncan
Cowichan Commons Insurance
Insurance Manager: Michealla Beck
Personal Insurance: 250-746-5575
Fax: 250-748-9642
Mon.-Fri. 8:30 a.m.-5:00 p.m.
Sat. 8:30 a.m. to 4:00 p.m.
Business Insurance: 866-796-7608
Mon.-Fri. 8:30 a.m.-5:00 p.m.
Sat. closed
Duncan Centre Branch
Branch Manager: Kareen Post
Phone: 250-746-4171
Fax: 250-746-8635
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m.-3:00 p.m.
Ladysmith
Ladysmith Branch
Branch Manager: Brad Lesiuk
Phone: 250-245-0456
Fax: 250-245-5429
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Ladysmith Insurance
Insurance Manager: Michealla Beck
Personal Insurance: 250-912-7703
Fax: 250-245-5429
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Business Insurance: 866-796-7608Mon.-Fri. 9:30 a.m.-5:00 p.m. Sat. closed
Lake Cowichan
Lake Cowichan Branch
Branch Manager: Brooklyn Mann
Phone: 250-749-6631
Fax: 250-749-3260
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Lake Cowichan Insurance
Insurance Manager: Nicole Caskenette
Personal Insurance: 250-749-1359
Fax: 250-749-3260
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Business Insurance: 866-796-7608
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Mill Bay
Mill Bay Branch
Branch Manager: Graeme Service
Phone: 250-743-5534
Fax: 250-743-7500
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m.-3:00 p.m.
Mill Bay Insurance
Insurance Manager: Michelle Truitt
Personal Insurance: 250-743-5573
Fax: 250-743-3265
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m.-3:00 p.m.
Business Insurance: 866-796-7608
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Nanaimo
Cedar Branch
Branch Manager: Brad Lesiuk
Phone: 250-722-7073
Fax: 250-722-7348
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Cedar Insurance
Insurance Manager: Tammie Muir
Personal Insurance: 250-722-6150
Fax: 250-722-2376
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m.-3:00 p.m.
Business Insurance: 866-796-7608
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Woodgrove Branch
Branch Manager: Joseph Moretti
Phone: 250-390-7070
Fax: 250-390-3417
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m. to 4:00 p.m.
*branch open Saturday of holiday weekends
Woodgrove Insurance
Insurance Manager: Cynthia Gabrielson
Personal Insurance: 250-390-6654
Fax: 250-390-3417
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m. to 4:00 p.m.
Business Insurance: 866-796-7608Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Pender Island
Pender Island Branch
Branch Manager: Michele Wilson
Phone: 250-629-6238
Fax: 250-384-3398
Mon.-Fri. 10:00 a.m.-5:00 p.m.
Sat. closed
Salt Spring Island
Salt Spring Island Branch
Branch Manager: Jeff Knutson
Phone: 250-537-5587
Fax: 250-537-4623
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m.-3:00 p.m.
Branch hours as of October 19:
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Salt Spring Island Insurance
Insurance Manager: Sarah Harker
Personal Insurance: 250-537-4542
Fax: 250-537-4548
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m.-3:00 p.m.
Business Insurance: 866-796-7608Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Victoria
Jubilee Branch
Branch Manager: Bobby Schafer
Phone: 250-592-4728
Fax: 250-592-8821
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Jubilee Insurance
Insurance Manager: Cary Augustini
Personal Insurance: 250-519-4808
Fax: 250-592-8821
Mon.-Fri. 8:30 a.m.-5:00 p.m.
Sat. 8:30 a.m. to 3:00 p.m.
Business Insurance: 866-796-7608Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Mayfair Branch
Branch Manager: Michele Wilson
Phone: 250-385-4476
Fax: 250-384-3398
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m. to 4:00 p.m.
Branch hours as of October 1:
Mon.-Tue. 9:30 a.m.-5:00 p.m.
Wed.-Thu. 9:30 a.m. to 7:00 p.m.
Fri. 9:30 a.m. to 5:00 p.m.
Sat. closed
Mayfair Insurance
Insurance Manager: Cary Augustini
Personal Insurance: 250-386-6343
Fax: 250-386-9766
Mon.-Fri. 8:30 a.m.-5:00 p.m.
Sat. 8:30 a.m. to 4:00 p.m.
Business Insurance: 866-796-7608Mon.-Fri. 8:30 a.m.-5:00 p.m.
Sat. closed
WestShore Branch
Branch Manager: Kyle Douglas
Phone: 250-474-7262
Fax: 250-474-7219
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. 9:30 a.m. to 3:00 p.m.
Branch hours as of October 1:
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
WestShore Insurance
Insurance Manager: Cary Augustini
Personal Insurance: 250-915-1294
Fax: 250-474-7219
Business Insurance: 866-796-7608
*WestShore Insurance office hours are by appointment only
Douglas & Broughton Branch
Branch Manager: Karen Witkowski
Phone: 250-385-4728
Fax: 250-360-1461
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
Tuscany Village Branch
Branch Manager: Bobby Schafer
Phone: 250-381-4728
Fax: 250-386-8831
Mon.-Fri. 9:30 a.m.-5:00 p.m.
Sat. closed
